Wholesale Terms & Conditions

Wholesale Accounts

To be able to become a wholesale customer, you must first apply for a wholesale account by completing and submitting the Wholesale Application .

Once we receive your wholesale application, please allow 48 hours for processing. Upon approval, temporary login credentials will be e-mailed to you to gain access to your wholesale account. After the first account login, it is suggested that the account holder reviews the account information and creates a new password.

No wholesale orders will be fulfilled without proper State Resale License Certificate and/or Georgia Sales Tax Certificate of Exemption (ST-5) form on file.

Wholesale Orders

All wholesale orders must be placed through our website.

Wholesale Discount Prices

Wholesale discount prices are available to customers that will be reselling our products to the consumer through an established retail store or website. The current retail MSRP is USD 6.99. Wholesale discount pricing starts at order quantity 100 and above. Pricing will automatically adjust with the quantity in the shopping cart.

Product Samples

We do not supply product samples. However, many of our products are available for purchase in single quantities.

Custom Color Orders

The minimum quantity for a custom color order is 2,500 pieces per size per color. When you are ready to place a custom color order, please contact our office.

Lead Time

All our products are hand made in small color badges. Typically we ship orders within 2 to 4 weeks after receiving the order, depending on the quantity ordered. If you have a rush order, please let us know and we will exert extra effort to try to get your order out faster.

Order Cancellations | Order Changes

Cancellations must be made in writing within 24 hours of placing the order. No cancellations will be accepted thereafter.
No changes to orders will be accepted after the order is submitted.

Shipping

All wholesale orders are shipped via USPS or UPS Ground, depending on the order quantity. Orders will not be shipped to PO Boxes. The recipient is required to sign for the packages at delivery. All orders will be insured for loss. If the carried has to return the shipment to us, then the customer will be liable for all shipping charges. Freight fees are non-refundable.

We allow orders to be shipped to multiple locations. Shipping will be charged separately for every location. Shipping costs are determined at the time the order is ready for shipment. An invoice with shipping charges will be sent via e-mail once the order is ready to ship. All shipments include a packing list.

Free delivery is offered to wholesale customers within 100 miles from Monroe, GA with a minimum order quantity of 100 pieces.

Returns | Damaged Goods | Defective Goods

We do not accept returns on wholesale orders. All sales are final unless there is defective or by shipping damaged merchandise. No refund will be issued for orders not accepted and returned by the carrier.

If packaging appears damaged when delivered, please take pictures of the boxes before opening them. You must notify our office of any shipping errors or goods damaged in transit within 24 hours of receipt of shipment. We will then either issue you a credit or send replacement product at no charge.

If for any reason you have a defective item in your delivery, please notify us within 24 hours of receipt of shipment, and we will replace the item at no extra charge.

Payment

A 35% deposit payment is required at the time the order is placed. The deposit payment should be paid through PayPal to minimize any order delays due to check clearing or wire transfer clearing. The remaining balance must be paid from the My Account page, and is due before the order will be shipped.

Accepted Payment Methods

PayPal:

Payments by credit card through PayPal are accepted for the 35% deposit payment. We accept Visa, MasterCard, American Express, and Discover.

Bank Wire Transfer:

You may use bank wire transfer to pay the 35% deposit as well as the remaining balance payment. Please Note: Due to wire transfer processing times, this method is not recommended for deposit payments. (See Payment Method PayPal)

Check:

Checks may be used to pay the 35% deposit as well as the remaining balance payment. Please Note: Due to the timely delay resulting from mailing a check and additional bank processing time, this method is not recommended for deposit payments. (See Payment Method PayPal)

Bounced checks are subject to a returned-check fee of $55.00.

Cash on Delivery by Cashier's Check:

The payment method "Cash on Delivery by Cashier's Check" is only available for wholesale customers in the State of Georgia who qualify for Free Delivery.

International Wholesale Orders

We are currently not set up to fulfill international wholesale orders online. Please contact us and we will gladly take your order by phone.

Exclusivity

We do not offer exclusivity of the Burp Cloth Factory's brand products in any one geographical area. However, we strive to coordinate a non-competitive environment among our customers by selling to customers that are a reasonable distance from each other, or offer them a different product mix. We do not exercise control over retail prices except to the extent that we only offer deeper discounts to high volume customers that follow our suggested retail prices.

Private Labeling

All Nuschel ™ Burp Cloths must be sold under the Burp Cloth Factory / Nuschel ™ Brand Name and may not be altered in any way.

Feedback

We thrive on customer feedback, observations, ideas, and suggestions. We encourage you to point out areas that we can improve and love to receive compliments!

Last Updated on January 06, 2016

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