Privacy Policy

This Privacy Policy has been compiled to better serve those who are concerned with how their Personally Identifiable Information (collectively, "PII") is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

As a customer of BurpClothFactory, your confidence and trust is very important to us. Protecting the PII you provide to us through this Site, is our #1 priority. This Privacy Policy sets out how BurpClothFactory uses and protects any PII that you provide to BurpClothFactory while using this Site unless otherwise indicated. Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your PII in accordance with our Site.

Access to your PII

We respect your need to be able to access and update the PII that you have provide to us. You may access and update you PII at any time by visiting our Site and logging into your account.

What PII we collect

In general terms we collect PII from you when you register on our Site, place an order, subscribe to a newsletter, respond to a survey, log in to your account, fill out a form or enter information on our Site such as:

  • To personalize user's experience and to allow us to deliver the type of Contents and product offerings in which you are most interested.
  • To improve our Site in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey, or other Site feature.
  • To quickly process your transactions.
  • To send periodic e-mails regarding your order or other products, Services, and new releases.

While communication or interacting with you through BurpClothFactory.com, we may collect the following PII:

  • name
  • contact information including e-mail address
  • demographic information
  • date of birth
  • preferences and interests
  • credit card information
  • other information relevant to customer surveys and/or offers
  • account login information

How we use your PII

We may collect and use your PII to provide you products and Services, notify you of new product releases, process membership, wish list requests, when you apply and administer your participation in our programs, to respond to your questions or complaints, determine your satisfaction with our Services, to personalize your experiences, to send you marketing communications, and other information you have chosen to receive regarding our products, Services, marketing, or special events. We also use your PII for our everyday business purposes, including security, payment processing, analytics, operations, reporting, and legal compliance.

When you visit our Site we may gather certain information automatically and store it in log files. This information may include Internet Protocol (IP) addresses or other device identifiers, browser information, Internet Service Provider (ISP), operating system, location, date/time stamp, and clickstream data. We may also collect PII about you from third parties, to make our future Services and marketing efforts more efficient and personalized for you.

We also require this information to understand your needs and provide you with a better Services, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and Services.
  • We may periodically send promotional e-mails about new products, special offers, or other information using the e-mail address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by e-mail, phone, fax, or mail.
  • We may use the information to customize the Site according to your interests.

For your convenience, BurpClothFactory may link to unaffiliated third party websites. This Privacy Policy does not apply to unaffiliated third party websites.

How we share your PII

To best personalize your experience, we may share your PII with service providers that provide support services to us or that help us market our products and Services, administer our programs, operations, fulfill your requests, surveys, contests, sweepstakes, and product reviews, or provide you with membership information. Service providers, third parties who perform services on our behalf, are contractually restricted from using your information in any manner other than in helping us to provide you with the products and Services available through this Site. We may also, in certain instances, disclose your PII when we have reason to believe that it is necessary to identify you, contact you, to delete and protect you or us from fraud, manage information security or bring legal action to protect your rights or the rights of BurpClothFactory or others. We may also disclose your PII when you ask us to do so or when we believe it is required or permitted by law.

Our Site may contain links to other websites of interest; however, once you have used these links to leave our Site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this Privacy Policy. You should exercise caution and look at the privacy statement applicable to the website in question.

We will not sell or lease your PII to third parties unless we have your permission or are required by law to do so. If you believe that any information we are holding on you is incorrect or incomplete, please login to your account and make the necessary changes.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Site is scanned on a regular basis for Malware, security holes, and known vulnerabilities in order to make your visit to our Site as safe as possible. Your PII is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your PII. All transactions are processed through a gateway provider and are not stored or processed on our servers. Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information. NEVER include credit card information in any e-mail!

To be sure your connection is secure, look at the top URL bar of your browser window. If you see an unbroken key or a closed lock (depending on your browser) the SSL is active and your information is secure. Most browsers offer additional security alerts as well. If for some reason you are unable to connect to our secure server, please contact us at support@burpclothfactory.com.

We ask our customers to carefully review their accounts and immediately report any unexpected account activities. Additionally, we are asking all our customers to take measures to help protect PII in their online accounts, including:

  • Install the latest security updates and anti-virus software on your computer to help prevent malware and viruses.
  • Use complex passwords (a minimum of 6 alpha/numeric case sensitive characters).
  • Do not use the same password on more that one website.
  • Never share your password with others.
  • Always sign out of your BurpClothFactory account when leaving your computer so that your session is closed and cannot be accessed by another user on the same computer, especially when using a public computer or terminal.

Cookies

A cookie is a small file that a site or service provider transfers to your computer's hard drive through your web browser (if allowed) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. Cookies are also used to help us understand your preferences based on previous or current Site activity, which enables us to provide you with improved Services. We also use cookies to help us compile aggregate data about Site traffic and Site interactions so that we can offer better Site experiences and tools in the future.

We use cookies to:

  • Help remember and process the items in the shopping cart.
  • Understand and save user's preferences for future visits.
  • Keep track of advertisements.
  • Compile aggregate data about Site traffic and Site interactions in order to offer better Site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Please Note: Declining cookies may prevent you from taking full advantage of our Site.

Third Party Links and Services

External links may be provided for your convenience, but they are beyond the control of BurpClothFactory and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.

Third-Party Advertising Partners

These advertising service providers may collect non-identifiable information about your visits to our Site, and your interactions with our products and Services. Such non-identifiable information does not include your name, address, e-mail address, or other PII. The information is collected through the use of cookies and pixel tags which are industry-standard technology used by most major websites.

Social Media Interactions

BurpClothFactory invites you to socialize and share your favorite products, designs, and purchases with your friends using Social Media tools such as Facebook, Twitter, Pinterest, Instagram, Google+, YouTube and more. If you choose to use these tools, you may be sharing certain profile elements, including your comments. This sharing is subject to each social media program's privacy policies.

Google

We along with third-party vendors, such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our Site. Google's use of the DART cookie enables it to serve ads to our users based on their visit to our Site and other sites on the Internet.

We have implemented the following Google products:

  • Remarketing with Google AdSense
  • Google Analytics Website Traffic Reporting
  • DoubleClick Platform Integration

Do Not Track Signals

Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. These browser features are not uniform, so we are not currently set up to respond to those signals.

Fair Information Practices

The Fair Information Practices Principle form the backbone of the privacy law in the United States and the concepts they include have played a significant role in the development of the data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect PII. Should a data breach occur, we will notify our customers and users via e-mail and Site notification within 30 business days after the discovery of the data breach.

CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial e-mail, establishes requirements for commercial messages, gives recipients the right to have e-mails stopped from being sent to them, and spells out tough penalties for violations.

We collect your e-mail address in order to:

  • Send information, respond to inquiries, and/or other requests or questions.
  • Process orders and to send information and updates pertaining to orders.
  • We may also send you additional information related to your products and/or Services.
  • Market to our mailing list or continue to send e-mails to our clients after the original transaction has occurred.

To be in accordance with CAN-SPAM we agree to the following:

  • NOT use false or misleading subjects or e-mail addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or Site headquarters.
  • Monitor third party e-mail marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each e-mail.

If at any time you would like to unsubscribe from receiving future e-mails, you can follow the instructions at the bottom of each e-mail.

California Online Privacy Protection Act (CalOPPA)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting PII from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy.

According to CalOPPA we agree to the following:

  • Users can visit our Site anonymously.
  • We will add a link to our Privacy Policy on our Home Page or as a minimum on the first significant page after entering our Site.
  • Our Privacy Policy link includes the word 'Privacy', and can be easily found on the page specified above.
  • Users will be notified of any Privacy Policy changes on our Home Page or Privacy Policy Page.
  • Users are able to change their PII by logging in to their account.

Children Online Privacy Protection Act (COPPA)

When it comes to the collection of PII from children under the age of 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

BurpClothFactory does NOT specifically market to children under the age of 13 and will never knowingly request or collect PII from any person under the age of 13. To submit an order on our Site you must be at least 18 years of age. If you are under 13 years, please do not provide your information on our Site. If we become aware that an individual is under the age of and has submitted any information to BurpClothFactory, we will delete his or her information from our servers.

Policy Changes

BurpClothFactory reserves the right to change this Privacy Policy by updating this page, and as permitted by law, to apply any changes to information previously collected. In case of future changes to this Privacy Policy, we will notify you by posting a "Privacy Policy Change Notification" on our Site.

Contacting Us

If there are any questions regarding this Privacy Policy you may contact us at:

Burp Cloth Factory, LLC.
1775 Double Springs Church Rd SW, Bldg B
Monroe, Georgia 30656
support@burpclothfactory.com

Last updated on June 1, 2015

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